Terms of Service
Last updated: February 25, 2026
Acceptance of Terms
These Terms of Service govern your use of ConnectWell and its services. By accessing and using our website, you agree to comply with these terms and all applicable laws and regulations. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes. If you do not agree with any part of these terms, you must discontinue use of our website immediately. We are committed to providing quality content and services focused on enhancing communication skills and interpersonal effectiveness across Canada. Your use of our platform indicates your understanding and acceptance of the full scope of these guidelines and conditions.
User Obligations
Users are responsible for maintaining the confidentiality of their account information and passwords. You agree not to use our services for any unlawful or prohibited purpose, including but not limited to harassment, defamation, or spreading misinformation about communication practices. We expect all users to engage respectfully with our content and fellow community members. You must not attempt to gain unauthorized access to our systems or disrupt the normal functioning of our platform. Any content you submit must be original or properly attributed. We reserve the right to suspend or terminate accounts that violate these obligations. Users acknowledge that their access to interpersonal effectiveness resources and communication training materials is for personal development purposes only. Unauthorized reproduction or distribution of our content is strictly prohibited.
Intellectual Property Rights
All content on our platform, including text, graphics, images, and instructional materials about communication skills, is the exclusive property of our organization or our content licensors. We retain all intellectual property rights to our training modules, course materials, and proprietary methodologies. Users are granted a limited, non-exclusive license to access and use our content for personal educational purposes only. You may not reproduce, distribute, transmit, or modify any material without our express written consent. This includes but is not limited to our guides on effective communication, interpersonal techniques, and skill-building resources. We protect our innovations in teaching communication excellence and interpersonal effectiveness through intellectual property law. Unauthorized use of our materials may result in legal action and account termination without refund.
Limitation of Liability
Our services are provided on an “as-is” basis without warranties of any kind, either express or implied. We do not guarantee that our communication training materials will produce specific results or outcomes for individual users. To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of our services. This includes loss of profits, data, or business interruption. While we strive to ensure accuracy in our interpersonal effectiveness resources, we make no guarantees regarding the completeness or accuracy of information provided. Users assume full responsibility for their interpretation and application of communication techniques taught on our platform. We encourage users to seek professional guidance for specific workplace or personal situations. Your exclusive remedy for dissatisfaction with our services is termination of your account and cessation of use.
Termination of Service
We reserve the right to terminate or suspend your account and access to our services at any time, with or without cause, and with or without notice. Termination may occur due to violation of these terms, unlawful conduct, or any reason we determine in our sole discretion. Upon termination, your right to use our communication training resources and interpersonal effectiveness materials ceases immediately. We may retain data related to your account as required by law or for legitimate business purposes. Users who have made purchases retain no refund rights unless specifically outlined in our refund policy. Termination does not release you from any obligations incurred prior to the effective date of termination. We will not be liable to you or any third party for any claims arising from our termination of your access. You may request account deletion by contacting our support team, subject to our data retention policies and legal obligations.